Neighbor Earth – Shipping Policy

Last Updated: 3/8/2026

Neighbor Earth strives to process and ship orders as quickly as possible.

1. Order Processing

Orders are typically processed within 2–5 business days after payment is received.

Processing times may vary during periods of high demand or seasonal activity.

2. Shipping Methods

Neighbor Earth ships orders using standard shipping carriers such as USPS or other reliable delivery services.

Shipping options and costs will be shown during checkout when available.

3. Delivery Times

Estimated delivery times depend on the shipping method and destination.

Typical delivery times within the United States range from 3–7 business days after shipment.

Neighbor Earth is not responsible for shipping delays caused by:

• weather conditions

• postal service delays

• incorrect shipping addresses

• other circumstances outside our control

4. Order Tracking

If tracking information is available, it will be provided once the order has shipped.

5. Shipping Address Accuracy

Customers are responsible for providing accurate shipping addresses at the time of purchase.

Neighbor Earth cannot guarantee replacement or refunds for orders delivered to incorrect addresses provided during checkout.

6. Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 7 days of delivery at:

info@neighborearth.com

We will gladly work with you to resolve the issue through a replacement or refund when appropriate.

7. Environmental Commitment

Neighbor Earth strives to use eco-friendly packaging materials whenever possible in alignment with our mission to support pollinators and healthy ecosystems.

8. Contact

For shipping questions or assistance, please contact:

Neighbor Earth
Florida Pollinator Project
Email: info@neighborearth.com
Website: www.neighborearth.com

Small Seeds. Big Change.

Shipping Policy